Which dialing modes are supported?

Predictive, progressive, preview and power dialing.

Is Dialnode compliant with NCC rules?

Dialnode provides DNC lists, calling-hour limits and consent flags. Compliance with consent and Do-Not-Disturb regulations remains the responsibility of the customer.

Can we use our own SIP trunk?

Yes. Dialnode works with SIP trunks and WebRTC softphones, in the cloud or on-premise.

Does it work with our CRM?

Dialnode has a REST API and webhooks, so call outcomes and contacts can be exchanged with the CRM you already use. Ask us about your specific CRM.

Does it support WhatsApp?

Yes, via WhatsApp Business messaging in the omnichannel inbox.

Dialnode

Omnichannel inbox

Handle voice, text and chat from a single agent workspace.

Request a demo

Dialnode Request demo

SMS

Two-way text messaging.

WhatsApp Business

Official WhatsApp channel.

Email

Shared mailboxes and queues.

Web chat

Chat widget for your website.

Social

Social media messages in the same inbox.

Smart routing

Assign by skill, queue or availability.

Ready to see Dialnode?

Book a guided demo and bring your questions.

Request a demo Talk to sales